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Thread: Broken faders on BCD3000

  1. #1

    Question Broken faders on BCD3000

    Hello,

    My 3k is about four years old now and I have problems with dusty faders - all four of them. I did clean them few times but this issue seems to appear on and on (random values in software). I still want to use it as my secondary controller for effects in Traktor and if somebody can share link to fader specifications that would be awesome because I would rather buy high quality ones with dust cover.

    Also, is there a chance to order replacement faders directly from Beri site?

    Thanks!

  2. #2
    Dear Stevan,

    I must first recommend contacting an authorized service center for any repairs. The link below will provide a complete list:

    http://www.behringer.com/EN/Support/...formation.aspx


    If you are interested in replacement faders you may contact our care support team:

    You can contact us by phone at (1) 702-800-8290 for the US and Canada and (44) 1562 732290 in Europe.

    You can also contact our CARE department via email at care@music-group.com. We try to respond to every email within 24-48 hours, but please be patient if it takes longer due to the volume of emails we receive.


    Kind regards,

  3. #3
    Thanks for quick reply Zach! You have been very informative, looking forwards to contact CARE team and order new faders.

    Best,

  4. #4
    Dear Stevan,

    You're welcome, glad to help!

    Please let us know if you have any further questions!

    Kind Regards,

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