You are here: Home » Forum
Results 1 to 3 of 3

Thread: No phantom power ??

  1. #1

    No phantom power ??


    I`ve have just purchased 2 x32 consoles trough Luthmann Scandinavia 3 months ago. know one is not give any phantom power on ch. 11 all other channels are ok. The LED are lit ( the LED beside the XLR input connector). The firmware is up to date. Is there a way to do this in my own workshop, so i dont need to send the console all the way to Stockholm Sweden?
    With out losing the warranty?

    Looking forward to hear from you?

    Kind regards

    Morten Maleshyn
    Duncan Productions ApS.

  2. #2
    Dear Morten,

    We are sorry to hear that you are having a problem with the phantom power in your X32.

    If you can PM me your best contact options, we will have a member of the CARE team contact you.

    There is not a way for users to perform their own repairs, as it will affect the warranty. This has been a long standing policy for all customers.

    Best Regards,
    Glenn Slater
    Specialist, Product Support Web
    MUSIC Group US

  3. #3
    Hi Glenn

    Thx for fast reply.

    I found the email to the care team, and waiting for their reply. Thx for your time..

    Kind regards

    Morten Maleshyn
    Duncan Productions ApS
    Københavnsvej 196
    4000 Roskilde - Denmark

    Tel. +45 46756868

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts