You are here: Home » Forum
Results 1 to 6 of 6

Thread: Second defective X32

  1. #1

    Second defective X32

    Just FYI I got my defective X32 changed by the German dealer Thomann (who did a very good job with this, thanks mates). Had an issue with DCA fader #8

    http://www.youtube.com/watch?v=NDqQR...ature=youtu.be

    and a bad painted housing:

    https://lh5.googleusercontent.com/-Q...0/IMG_0184.JPG

    The new desk came DOA with a few non working LEDs in the channels:

    https://lh3.googleusercontent.com/-4...0/IMG_0186.JPG
    https://lh4.googleusercontent.com/-1...1/IMG_0188.JPG

    My S16 has an issue with the display as well (SHOULD show "I" but only has the upper half)

    https://lh4.googleusercontent.com/-S...0/IMG_0185.JPG


    Happy New Year.

    Henry
    X32, MacBookPro 17 i7 Quad 2.2, Presonus Studio One Pro

  2. #2
    You are scaring me. I have one on the way from Zzounds that is supposed to be here tomorrow. It better not arrive "DOA".

  3. #3
    Quote Originally Posted by henryklein View Post
    The new desk came DOA with a few non working LEDs in the channels My S16 has an issue with the display as well (SHOULD show "I" but only has the upper half)
    Dear Henry,

    We are sorry to hear of these non working LED's with your X32 and S16. We would love the chance to get these 2 units back at our facility in Kidderminster UK, so we can analyze what the reason is for these non working LED's.

    We want to help you get this corrected as soon as possible. Please send us an email at care@music-group.com, OR send me a personal message with your contact info, and I will make sure someone contacts you.
    Chris Painter
    Specialist, Product Support Web
    MUSIC Group
    BEHRINGER

  4. #4
    I have the same problem with my DCA fader #1 ..... Today i'm gonna call Feedback Eindhoven to tell them from this problem.
    I hope they can fixed it.

  5. #5
    Hi Henry,

    Please excuse this late answer to your post.

    We are sorry to hear about your fader problem on your X32. Please send us an email at care@music-group.com.

    You can also PM me with your contact information so we can have someone contact you.
    Glenn Slater
    Specialist, Product Support Web
    MUSIC Group US
    BEHRINGER

  6. #6
    Junior Member
    Join Date
    Jan 2013
    Location
    Russian Federation
    Posts
    9
    And I had such problem with DCA faders 1 and 2. I have sent X-32 to the seller. Mixer have repaired in two weeks. The replacement faders was not required. The seller has informed about it.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •