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Thread: Windows 7 U-Phoria UM2 connect/disconnect issue

  1. #1

    Question Windows 7 U-Phoria UM2 connect/disconnect issue

    Just purchased a U-PHORIA UM2 for home recording to replace firewire Presonus Firebox. When I disconnect U-PHORIA UM2 USB from PC, the PC freezes and I have to disconnect power cord and restart. I'm using Presonus Studio One Pro recording software on a HP Pavilion p7-1241 Desktop. Has anyone encountered the same problem?
    Last edited by David Muse; 06-16-2014 at 08:49 AM.

  2. #2
    Dear David,

    There may be an incompatibility somewhere along the hardware/software chain, and it's likely our CARE team could help you with this. Please feel free to contact them at or call at +1-702-800-8290 (US) or +44 1562 732290 (UK). Thank you!

    Best regards,
    Sean Fairchild
    Specialist, Channel Marketing
    MUSIC Group

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