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  1. Replies
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    Dear Tibor, Our CARE team should be able to...

    Dear Tibor,

    Our CARE team should be able to provide that technical info for you, but prior to reaching out to them, you may want to check the documentation under the Downloads tab on the product's...
  2. Dear Junior, I can't say for sure, but that...

    Dear Junior,

    I can't say for sure, but that rating may be a maximum or some other type of rating rather than a continuous requirement. I wouldn't expect you could modify them, though. Please feel...
  3. Dear Doug, I think it's the right move to send...

    Dear Doug,

    I think it's the right move to send it in for warranty service. Did you explain the issue on the form, in that the problem is intermittent? There could be a fault somewhere in the amp,...
  4. Dear Vadim, For a definitive answer to your...

    Dear Vadim,

    For a definitive answer to your question please don't hesitate to contact our CARE team at care@music-group.com or 1-702-800-8290 (US) or +44 1562 732290 (UK). Thank you!


    Best...
  5. Dear Thomas, As suggested on your comment on...

    Dear Thomas,

    As suggested on your comment on our Facebook page, please reach out to our CARE team at care@music-group.com or call at 1-702-800-8290 (US) or +44 1562 732290 (UK) for assistance...
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    128

    Dear Bryan, Good to know! Thanks for reporting...

    Dear Bryan,

    Good to know! Thanks for reporting back - it can certainly help others in similar situations. Glad you're up and running normally once again!


    Best regards,
    Sean Fairchild...
  7. Replies
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    128

    Dear Bryan, Please feel free to contact our...

    Dear Bryan,

    Please feel free to contact our CARE team at care@music-group.com about these issues. If gain has been affected, it would sound like something relating to those specific tubes, but...
  8. Replies
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    Dear Bryan, Thanks for your message, and for...

    Dear Bryan,

    Thanks for your message, and for supporting our products!


    Best regards,
    Sean Fairchild
    Specialist, Channel Marketing
    MUSIC Group
    BEHRINGER
  9. Dear Tim, That sounds complex. It's even...

    Dear Tim,

    That sounds complex. It's even stranger that the desired result is achieved in other DAWs, but not Pro Tools. It sounds like there could possibly be an incompatibility between 2 elements...
  10. Dear Junior, You may need to enable monitoring...

    Dear Junior,

    You may need to enable monitoring of the track in your software. This is a common on/off feature per track in many DAW applications. I would suggest checking out a tutorial or info on...
  11. Dear Barry, Thanks for posting your solution!...

    Dear Barry,

    Thanks for posting your solution! It may indeed help someone out at some point.


    Best regards,
    Sean Fairchild
    Specialist, Channel Marketing
    MUSIC Group
    BEHRINGER
  12. Replies
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    Thanks for your suggestion, John! I'll be happy...

    Thanks for your suggestion, John!
    I'll be happy to pass that along. Thanks for your interest in and support of our brand.


    Best regards,
    Sean Fairchild
    Specialist, Channel Marketing
    MUSIC...
  13. Replies
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    2,203

    Dear Dan, Asio4all is a free, 3rd party ASIO...

    Dear Dan,

    Asio4all is a free, 3rd party ASIO driver that allows you to adjust a quite a lot more settings than a typical driver would, but it's important to understand that it is 3rd party and as...
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    Dear Mark, Yes, our USB mixers can be used...

    Dear Mark,

    Yes, our USB mixers can be used exactly as a soundcard/audio interface would be, with separate channels being fed into your DAW. Latency will depend on your system in conjunction with...
  15. Replies
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    190

    Dear Moises, Strange! It looks like a...

    Dear Moises,

    Strange! It looks like a connection is stuck and/or making intermittent contact. Please contact our CARE team at care@music-group.com to work this out. You may also call them at...
  16. Dear Martin, Thanks for sharing your...

    Dear Martin,

    Thanks for sharing your experience and tip! Welcome to the forum, and enjoy your stay.


    Best regards,
    Sean Fairchild
    Specialist, Channel Marketing
    MUSIC Group
    BEHRINGER
  17. Dear Charl, While I don't have an answer for...

    Dear Charl,

    While I don't have an answer for you myself, I wanted to invite you to contact our CARE team for assistance with this issue. You can reach them at care@music-group.com or call at...
  18. Dear Alex, That's great to hear! Glad you're...

    Dear Alex,
    That's great to hear! Glad you're enjoying your gear. If you ever have any future questions, please don't hesitate to contact our CARE team at care@music-group.com or call at...
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    Dear Bob, I'm very sorry to hear of your...

    Dear Bob,

    I'm very sorry to hear of your troubles with this pedal. I can't presume to explain what may have been happening, but I wanted to leave you and anyone else who may see this post a...
  20. Dear Dan, Please see my post from just a...

    Dear Dan,

    Please see my post from just a minute ago on your question in the other thread - thank you!


    Best regards,
    Sean Fairchild
    Specialist, Channel Marketing
    MUSIC Group
    BEHRINGER
  21. Replies
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    2,203

    Dear Dan, You should be able to use that mixer...

    Dear Dan,

    You should be able to use that mixer exactly like a soundcard, in place of a soundcard. If latency settings are too high with the provided drivers, as I've heard some mention of before,...
  22. Replies
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    Dear all, The normal process is that you are...

    Dear all,

    The normal process is that you are notified after your registration is recorded. However, it sounds like this hasn't happened for a few people. In this case, definitely call or email...
  23. Dear Rob, This sounds like a power supply...

    Dear Rob,

    This sounds like a power supply issue to me. It sounds like voltage is steadily leaking or declining in some part of the circuit, so it steadily descends into clipping and distortion of...
  24. Dear Gabriel, It's possible that there could...

    Dear Gabriel,

    It's possible that there could be some kind of incompatibility between your motherboard or some other hardware or software element of your system and the controller itself, or some...
  25. Dear Eduardo, It's unclear whether this could...

    Dear Eduardo,

    It's unclear whether this could be an issue with the script itself or perhaps with a setting or execution error in Ableton, however feel free to contact our CARE support team at...
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