First Thread for PROFESSIONAL
Type: Posts; User: James Burns
First Thread for PROFESSIONAL
Thanks for the heads up. We did some maintenance on the forum yesterday and get everything patched up.
I've double-checked the Attachment settings, and the FCA drivers and software should be ready for download. Please send me a PM if you have any trouble and I'll do my best to help!
New FCA610 and FCA1616 Drivers:
Firewire Driver: ...
We've heard from a few people who have already received their FCA1616s. If your retailer doesn't have them in stock quite yet, it is possible they are waiting on a slightly later...
To answer the second part of your question, you can email our warranty team directly at email@example.com
If you have a copy of your reciept or invoice, it should speed up the...
The main product registration link should be back up very soon, but in the interim you can use:
Hope this helps!
We're aware of the issue with the product registration page and are having our team work on it. In the meantime you can access this alternate registration page. Hope this helps!
Moving thread to appropriate subforum. Cheers!
It's confirmed that all of the X32 models have shipped and will continue shipping. It usually takes about 4-8 for the container ships to cross the ocean, and then it's up to the...
I'm going to forward that link to our web team.
At this time, we are estimating $149 in the US for the UMC204. Hope this helps.
We're looking into increasing the file sizes, but this has to be done on the server end, unfortunately.
The Forum does look fine on the Windows version of Chrome, but it doesn't quite look right in Chrome on OSX. I'll pass this along to our web team to investigate. :)
EDIT: Dear Robert,...
Dear William and John,
The iQ speakers are still in development. It will be difficult to give a specific release date until the speakers are in full production, but we're currently targeting the...
This is *exactly* why we want you to send the unit in, so we can evaluate it for potential design flaws or manufacturing defects and correct the issue in future production runs.
Hi Anthony! I would advising contacting our Warranty department ASAP:
The CEO subforum is down for the time being, although we may reinstate it in the future.
I have answered your question in the X32 General Discussion, but the short answer is that it...
I would also recommend heading over to the issue reporting and feature request thread and making requests of what kinds of features you would want available in an Android app. If our team...
Hi John and David.
We're sorry about the delay. We don't always have people available in the office to approve posts during the weekends. We try to check in as often as we can, but it's just not...
The posts aren't censored, rather new users need to have five posts approved before posting freely, and we don't always have someone available in the office during weekends to do so....
Hi all! According to our DJ department, we've shipped out the controllers today!
I'm sorry to hear about this problem. I have escalated this. Can you PM me a phone number where we can get a hold of you? Don't worry. We will take care of this!
We haven't heard back from some of the people we've contacted, so we may be picking a few alternates today. Stay tuned to your inbox!
Thanks everyone! I've PM'd the winners and will forward their info to our DJ department as I get it. I can't wait to see and hear what y'all come up with.