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Dear all,

we would like you to contact our CARE department via care@music-group.com for this issue. They will help you to fix the problem and get a solution for you.

All the best,

Michael

Dear Phil,

MP3 will not be implemented, also due to licensing.

Dear Betrand,

did you have any processing ongoing (plugins active) while recording? If yes, please give it a try and deactivate them while recording.

Dear Michael,

have you been able or would you be able to test it also with another computer?

Dear Henry,

the translation is not that good as it is hard to translate this short phrase. You should rather take:

"Biete meine Arbeitskraft im Tausch für ein X32" (I offer my labor in...

Hi Eric,

Only the first S16 will carry the Midi signal on the output.

Dear Dan,

currently there are no mute group buttons in XiControl.

Dear all,

What can be done is to use the Midi ports of the first S16, alternatively or parallel, to the ones on the X32.

Dear Michael,

you may also get into your Performance Settings and set them to "full performance" so the computer is not in any power saving mode or be allowed to get into one after some time.

Dear Kyle,

we are aware of this problem and we may fix it in one of the next updates.

Hi Axel,

Mute Groups and Solo function will be implemented in the next version of XiControl which will be availabile in summer with the new X32 products. The next version will also fix the bug...

Dear Ragnar,

the X32 sends the signal to FW pre-EQ and pre-fader.

Dear Jamien,

if you also have 2 channels (stereo) selected in the preferences (press CTRL+P) under devices -> Record then you may have a defective unit.

Dear Robert,

this was a "fake screen" for the very early prototype which we showed at NAMM 2011.

Dear All,

you may use a DCA group mute instead, this will not affect the sends.

Dear Mateusz,

please be aware that you have to extract the archive in Ubuntu/Linux, it seems that you extracted it in Windows.

Dear all,

the network disconnect could be also due to activated power saving options of the network card in the device manager.

Dear Michael,

I moved the thread in the general discussions forum.

Which chipset does your computer have for FW? Did you try FW also with another computer? Did you change the card to FW in the...

Dear Robert,

this is not true, it was never possible. Even in the beta versions.

Dear all,

with both mixers you can record while listening to the playback from your DAW. Please follow these steps:

- in terms of latency on windows computers you should download our ASIO...

Dear Michael,

we tested it with Ubuntu 12.04 which worked fine here.

Dear Nick,

to select scenes on the Core without a remote app you will be able to use the SELECT knob on the X32 CORE surface. But you will also be able to change scenes with the XControl and the...

Dear all,

the XControl may be updated to support some features of Win8, but we cannot tell you more about the timeline yet.

Dear Mike,

this was already requested and will be part of a future update. Meanwhile you may do the workaround and use the EQ in the FX send (bus).

Jear Jiri,

it is not planned to support MP3 on the X32.