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  1. Dear All, I wanted to confirm Bob's comments, as...

    Dear All,
    I wanted to confirm Bob's comments, as our Ethernet Cable (NCAT5E-50M) is now shipping and on its way to our distributors. Please check in with your dealer for exact availability. Thanks...
  2. Dear Ben, Yes - and in fact you can use all 6...

    Dear Ben,
    Yes - and in fact you can use all 6 aux mixes (controlling via tablet/phone) while using P16 mixers simultaneously, allowing you to mix and match to create the best setup for your...
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    Dear Christian, As I stated earlier, we...

    Dear Christian,
    As I stated earlier, we officially recommend a shielded CAT5e with locking Ethercons. Here is an example from Thomann: http://www.thomann.de/gb/pro_snake_8838550.htm

    Our sister...
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    Dear All, The 110W is referring to power...

    Dear All,
    The 110W is referring to power consumption at 1/8 of maximum power, since the amplifier won’t be constantly operating at 100% in real world applications.
  5. Forum Maintenance: Starting 11/23 Evening (PST)

    Dear All,
    We will be taking the forum offline for a period of 24-48 hours for maintenance, beginning on this Sunday evening, November 23 (PST). This is part of a migration to the new MUSIC Group...
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    Hi Mats, I am very sorry to hear about your...

    Hi Mats,
    I am very sorry to hear about your trouble, this is certainly not a known issue. I just responded to your PM with the contact for our CARE department. Please contact them so that we can...
  7. Replies
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    18,686

    Dear Art, You can find this option from the iOS...

    Dear Art,
    You can find this option from the iOS Settings App, not from within X32-Q. If you open your Settings app and scroll down you can find settings for individual apps. X32-Q will be listed...
  8. Replies
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    18,686

    Dear Biton, You actually can lock the X32-Q app...

    Dear Biton,
    You actually can lock the X32-Q app to a single mix bus. You can find this setting by going to Settings on your iPhone / iPod / iPad and choosing X32-Q. The option is labeled "Bus...
  9. Replies
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    18,686

    Dear Nick, Version 2.09 will show up installed...

    Dear Nick,
    Version 2.09 will show up installed on some consoles, as it is being used production, but we have decided to skip a separate public release as 2.10 was so close to completion. You may...
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    18,686

    Dear All, As Nick has pointed out, we are very...

    Dear All,
    As Nick has pointed out, we are very close to releasing 2.10 which will include some new features and updates. While I don't yet have final release notes for you, I can hint that a debate...
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    Dear All, In speaking with our development team,...

    Dear All,
    In speaking with our development team, I have confirmed that this flickering is normal behavior in Firmware Versions 2.0 and above when switching between *certain* screens. It is not...
  12. Dear Jesse, While you can create an aggregate...

    Dear Jesse,
    While you can create an aggregate device with any combination of Audio Interfaces on Mac OS X, the key to making it stable is having the two devices sharing the same clock signal. While...
  13. Dear All, The XR18 and X18 both have a...

    Dear All,
    The XR18 and X18 both have a multichannel audio interface. The XR12 (and XR16) do not support multichannel recording, but instead feature a USB slot that allows for stereo...
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    X32-Q for Android Now Available!

    Dear All,
    We are happy to announce that the official X32-Q for Android app is now available. X32-Q for Android adds full personal monitor mixing capabilities to the X32 Digital Mixer. Each musician...
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    Dear Mark, While there are no custom fader...

    Dear Mark,
    While there are no custom fader layers or POP Groups on the X32, the X32 COMPACT and PRODUCER allow you to “spill” another 8 inputs across the 8 output faders, allowing you to have 16...
  16. Dear Brian, When a pair of channels are...

    Dear Brian,
    When a pair of channels are unlinked, they will remained panned hard left/right until you manually pan each one back to center.
  17. Dear Andy, Is your console at one of our CARE...

    Dear Andy,
    Is your console at one of our CARE facilities? If you would like to send me a PM with your contact details I'd be happy to have someone there contact you. Please let me know if I can help!
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    Dear Marty, Are you trying to monitor output...

    Dear Marty,
    Are you trying to monitor output signals from the S16's headphone output? This is possible if you press the SELECT/ADJUST encoder in. You will notice it cycles through the following:
    ...
  19. Dear Geoff, I would agree with others that it...

    Dear Geoff,
    I would agree with others that it sounds like you are monitoring the track that is being recorded twice, once right off the X32 input and a second time on the return from Pro Tools. The...
  20. Dear Fritz, Glad to hear that our CARE...

    Dear Fritz,
    Glad to hear that our CARE department was able to help, thank you for your patience and follow-up!
  21. Dear Rufas, It sounds like you need to change...

    Dear Rufas,
    It sounds like you need to change the routing of your X-USB's outputs to Reaper. By default, the console sends the local mic preamps out of the X-USB card, regardless of what is being...
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    Dear Jason, Actually you can do this using the...

    Dear Jason,
    Actually you can do this using the HA Remote option found on the "Preamp" page of the SETUP menu.
    On the monitor console (the one directly connected to the S16s), enable HA Remote for...
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    Dear Tim, You should be able to use the Firewire...

    Dear Tim,
    You should be able to use the Firewire connection with your Mac as well, so long as you switch the UFX into Firewire mode. Please reach out to our CARE department, who can help with...
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    Dear Ivan, Yes the X32 can function in different...

    Dear Ivan,
    Yes the X32 can function in different parts of the world, as it features a universal power supply that can handle 100-240V (50 - 60Hz). Hope it helps!
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    Dear Christian, Sorry to hear about your...

    Dear Christian,
    Sorry to hear about your trouble. You mention that you are using the Belden 1305A, which is an unshielded cable. We recommend shielded CAT5e (with locking Ethercon connectors) for...
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