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  1. Dear Fritz, Glad to hear that our CARE...

    Dear Fritz,
    Glad to hear that our CARE department was able to help, thank you for your patience and follow-up!
  2. Dear Rufas, It sounds like you need to change...

    Dear Rufas,
    It sounds like you need to change the routing of your X-USB's outputs to Reaper. By default, the console sends the local mic preamps out of the X-USB card, regardless of what is being...
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    Dear Jason, Actually you can do this using the...

    Dear Jason,
    Actually you can do this using the HA Remote option found on the "Preamp" page of the SETUP menu.
    On the monitor console (the one directly connected to the S16s), enable HA Remote for...
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    Dear Tim, You should be able to use the Firewire...

    Dear Tim,
    You should be able to use the Firewire connection with your Mac as well, so long as you switch the UFX into Firewire mode. Please reach out to our CARE department, who can help with...
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    Dear Ivan, Yes the X32 can function in different...

    Dear Ivan,
    Yes the X32 can function in different parts of the world, as it features a universal power supply that can handle 100-240V (50 - 60Hz). Hope it helps!
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    Dear Christian, Sorry to hear about your...

    Dear Christian,
    Sorry to hear about your trouble. You mention that you are using the Belden 1305A, which is an unshielded cable. We recommend shielded CAT5e (with locking Ethercon connectors) for...
  7. Dear John, You cannot interface the S16 directly...

    Dear John,
    You cannot interface the S16 directly with a PRO 1, as the S16 is 48kHz while the PRO 1 is 96kHz.

    You can, however, use one of your S16s in place of a P16-I, complete with XLR inputs....
  8. Dear Scott, To get the best results, I would...

    Dear Scott,
    To get the best results, I would recommend using a pair of post fader mix buses to create a separate stereo mix for recording. To do so, link two mix buses together from the "home" or...
  9. Dear Brian, Your encoder performance issue can...

    Dear Brian,
    Your encoder performance issue can be caused by a couple different things. It's possible that you have the wrong type of encoder data selected in your software. You want to select the...
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    Dear Henry, As Paul points out, you are already...

    Dear Henry,
    As Paul points out, you are already doing this the simplest way.

    The alternative is to use the Mono/Center bus, which is basically just another "post fader" mix bus. Because it is a...
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    Dear Henry, Are you sure everything is connected...

    Dear Henry,
    Are you sure everything is connected / configured properly at the X32 RACK. By default, XLR outputs 7/8 are your main outputs, but you can verify this on the "out 1-6" tab of the ROUTING...
  12. Dear Tom, It is possible that the amp is...

    Dear Tom,
    It is possible that the amp is overheating, causing it to power down for a period of time. This could be caused by a number of factors, such as drawing too much power or chaining too many...
  13. X32 Expansion Cards Webinar Now Available!

    Dear All,
    The X32 Expansion Card Webinar is now uploaded and available. You can access it here: http://youtu.be/p7CmUXpKuwI

    Stay tuned, more are on the way soon!
  14. Dear Greg, The output routing for the card slot...

    Dear Greg,
    The output routing for the card slot is independent of the output routing for the AES50 ports, so using a X-DANTE card to send outputs to your amp (or any Dante device) will not affect...
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    New iPad App Preview!

    Dear All,
    As Glenn has pointed out, we released a "preview" version of a new app called X AIR on the Apple store. This will be used to control the X18 and some very exciting new products in...
  16. NEW: X32 Firmware Version 2.06 and X32-Edit 2.2

    Dear All,
    X32 Firmware Version 2.06 X32-Edit 2.2 are now available for download. In addition, there is a new firmware update and Windows driver for the X-USB Card. You can find the download links on...
  17. High Quality Ethernet Cable from BEHRINGER

    Dear All,
    We wanted to share that we are very close to offering our own 50m Ethernet cable that is especially suitable for the X32 family, as well as other digital consoles. It is extremely high...
  18. Dear All, Please allow us to comment on our...

    Dear All,
    Please allow us to comment on our decision not to support iOS 5.1.1 in X32-Mix going forward:

    As many of you know, new requirements for app submission were put into effect earlier this...
  19. Dear All, I have forwarded these questions to...

    Dear All,
    I have forwarded these questions to our development team and will follow up here with an answer as soon as possible. Thank you for your patience!
  20. X32 Version 2.0 Webinar Now Available!

    Dear All,
    The X32 Version 2.0 Webinar is now uploaded and available. You can access it here: http://prezi.com/lxphc6qqkd7z/x32-version-2-firmware-webinar/?utm_campaign=share&utm_medium=copy

    Stay...
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    Dear Corey, The HA Gain Split mode enables you...

    Dear Corey,
    The HA Gain Split mode enables you to separate the digital channel gain (Trim) from the analog head amp gain. When Gain Split is active, the analog head amp gains can only be adjusted on...
  22. Dear Alex, You can record to multiple computers...

    Dear Alex,
    You can record to multiple computers simultaneously with Dante, so long as each computer has a Virtual Soundcard license and is connected to the network.
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    Dear All, I just wanted to note here that the...

    Dear All,
    I just wanted to note here that the X-ADAT card also features BNC word-clock in/out for external clock synchronization. With this expansion card, the X32 can be a master clock for other...
  24. Dear Lars, The fastest way to do this would be...

    Dear Lars,
    The fastest way to do this would be to export a show from X32-Edit to a USB stick, and then import that show via the USB RECORDER slot on the console. You can find the import/export show...
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    Dear Odd, The correct link has been added above:...

    Dear Odd,
    The correct link has been added above: https://www4.gotomeeting.com/register/118656583

    Thank You!
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